Bad Customer Service

Internet connection down since the 26 December 2022. I logged a fault and keep a reference number and the same responded from Web Africa (Vuma will contact you) On the 03 January 2023 I finally get an sms from Vuma saying that a technician will be at my premises on the 05 January 2023 @09:30. I take off from work in order for someone to be home as I need the internet connection sorted.

Guess what.....no technician and I contact web africa again (as vuma as no call center/email) and all they can tell me is the technician is delayed.

Worst service provider i ever encountered