SP
Steve P

1 reviews | Active since Dec 2014

08 Mar 2021, 10:31

Bad company, Vumatel

It seems to me Vumatel cannot maintain their equipment. Most Mondays, there is no internet (conectivity down) and no feedback to affected customers. Today is such a Monday..... It cost me a bundle in mobile data to keep diung business and for what? Since the took over Fiberhoods, my contract changed without my input or being informed. Regular disconnections are the norm, and just plain bad service. Maybe it is time for the consumers to say NO to Vumatel and close a ****py business who does not care to support customers.

0
Replies (2)
Vumatel
Vumatel's reply15 Mar 2021, 15:17
Official
Good day

Kindly note that we tried calling you but there was no response. Please provide us with a convenient time to call so that we can assist.


Regards
The Vuma Team
SP
Steve P's update15 Mar 2021, 22:29
Reviewer Update
Good evening,
If you call and there is no answer, kindly leave a message and I will get back to you. Unfortunately, if you did call, the person who called did not leave a voice note.

Regards
Steve