Bad bad service

This is the most *********** service provider ever.In January I requested to pay online and they send me a link and I made a payment.After paying they told me that I will have to wait 10days before they reconnect me.They took my details wrong and after I I formed them they sent me forms to change the details but still continued to send correspondence on the incorrect number.I ended up going to a Pick and pay and paid directly to be reconnected on the 27th January. My internet only worked for 3 days. I have been calling them daily and they keep on telling me that the technician is on the way. My subscription is 400 but I already paid 800 and still without connection. On their website they have the customer care line of 086100Vuma but when you call it it just give you 1 option and disconnects. I am so angry with them and I want someone.to contact me and fix this. They must also tell me why I paid so much with still no connection.