RB
Roberta B
1 reviews | Active since Feb 2024
06 Feb 2024, 13:50
BAD BAD CUSTOMER SERVICE, INTERNET DOWN.
I logged a call st 9: 18 am it is now 13:46pm and not even as much as hello from an agent, we don't get compensation for the time we off and using our data, I'm working from home and this is so inconvenient. I hate vumatel/ Fibre it is thee worst Fibre I have ever had in my life. I am so frustrated.
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Replies (1)
Vumatel's replyOfficial
06 Feb 2024, 16:02Good day Roberta
Thank you for taking our call. Please note that we have not received any ticket from the ISP.
We will check the status of your line an log a support ticket if a site visit is required.
Regards
The Vuma Team
Thank you for taking our call. Please note that we have not received any ticket from the ISP.
We will check the status of your line an log a support ticket if a site visit is required.
Regards
The Vuma Team
Vumatel's reply06 Feb 2024, 16:02
Official
Good day Roberta
Thank you for taking our call. Please note that we have not received any ticket from the ISP.
We will check the status of your line an log a support ticket if a site visit is required.
Regards
The Vuma Team
Thank you for taking our call. Please note that we have not received any ticket from the ISP.
We will check the status of your line an log a support ticket if a site visit is required.
Regards
The Vuma Team