1 reviews | Active since Feb 2015
BAd
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Good day with above mentioned ref number I have logged a call on Friday regarding my Vuma not working was promised it will take 72hours its passed 72 hours and today is the 5th day and im told my call is closed due to technicians cant get hold of me wish is lies I don’t even have a miss call from any number in my phone, logged a new call yesterday I spoke to a lot of consultant and all of them have been escalating since Friday
Can Vuma tell me if they are willing to help if not refund me my money and cancel their service and some one senior to call me ASAP not this stupid WhatsApp chat before I take this further I need feedback and help before COD I’m working from home and this is affecting me
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Thank you for getting in touch.
The reference numbers provided are not Vumatel tickets, but the ISPs internal escalation reference numbers.
Our team is liaising with you via email.
Kind regards
The Vuma Team
Thank you for getting in touch.
The reference numbers provided are not Vumatel tickets, but the ISPs internal escalation reference numbers.
Our team is liaising with you via email.
Kind regards
The Vuma Team