Awful unending installation

Not capable of installing fibre, takes more then month for them to come. They first tested the line, then almost month later they come late in the day to install the convertor. They said the job was done, meanwhile they didn't run the cable to the house. Then when we had to beg them to do their job, we found they didn't install the convertor. Still been waiting on a plan of action. Repeated calls, with no action on their side.

We are using cool ideas, both vumatel and cool ideas don't communicate, leaving their customers to do their work for them. Calling and Babysitting a business isn't a good thing. Basically being a middle man between business, shows how they value customers.

No reference number, but we keep using the main Landlord's ID number