AW
Aubrey W

1 reviews | Active since Jun 2021

13 Feb 2025, 12:19

Avoid Vumatel at any cost!

Very poor service from them. You will be on the line for as long as your phone's battery allows you to, but there will be no answer. If they answer, they end the call immediately and expecting a rating even though you never spoke to anyone.

We're trying to get our internet back on after relocating and it's been almost two months already and we're still not back online. If you can stay away from Vumatel! They are pathetic.

0
Replies (5)
Vumatel
Vumatel's reply13 Feb 2025, 13:18
Official
Good day Aubrey 

 We trust that you are well 

We are truly sorry to hear about your experience. Kindly provide us with the full address for us to assist. 

Kind Regards 
The Vuma Team

Best regards,

AW
Aubrey W's update13 Feb 2025, 21:38
Reviewer Update

24 Nasturtium Avenue, Edelweiss, Springs
Vumatel
Vumatel's reply14 Feb 2025, 09:32
Official
Good morning Audrey 

Unfortunately, we are not picking up an order on our end. Kindly request the order number from your ISP and provide it to us. 

Regards 
The Vuma Team

Best regards,

AW
Aubrey W's update14 Feb 2025, 09:39
Reviewer Update
Good morning.

Vodacom: SR*** 
NoReply(2-15GZY6Z4).

If this isn't the order number, please let me know on *** and I will contact Vodacom for the order number.


Regards.


AW
Aubrey W's update14 Feb 2025, 09:40
Reviewer Update
Good morning.

Vodacom: SR*** 
NoReply(2-15GZY6Z4).

If this isn't the order number, please let me know on *** and I will contact Vodacom for the order number.


Regards.