Avoid VUMATEL at all costs!

I app**** to have fibre installed on the 30th March 21 through Web Africa with the Fibre Network Operator being Vumatel. After not hearing anything for 2 weeks I made contact with WebAfrica only to be told that the reason for the delay is that my property didn't exist ?! and they needed to do something called a "premise creation". On the 16th April I received an email from WebAfrica confirming the installation date and time for Monday 19th April. I also received a call from a woman from Vumatel confirming the same. The technicians were on site on the 19th and completed the physical installation but I still awaited the line to be activated. Now on the 27th April I made contact with Vumatel via social media to find out when this line will be activated , only to be told they have no record of my order or installation ?? Even though their technicians were on site to do the installation. I contacted the technician from Vumatel Moses to find out what is going on and he came to my house on a public holiday ( thank you Moses) to inform me that the premise creation was the delay and now something else too is causing a delay. This is pathetic service from this poor excuse for a company, the google reviews and other reviews of this company are 100% true. Avoid doing business with them at all costs.