CR
Christiaan R
1 reviews | Active since Mar 2021
04 Mar 2021, 17:04
Avoid this company
This company has poorer service than Telkom. Save yourself a headache and DO NOT do business with them. I have been awaiting a call to install a fibre modem for a month (charge went of in hours though, no issue there).
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Replies (2)0
Replies (2)
Vumatel's replyOfficial
08 Mar 2021, 12:30Good day
Kindly note that we tried contacting you but there was no response. We have escalated your request to our scheduling team for further assistance.
Regards
The Vuma Team
Kindly note that we tried contacting you but there was no response. We have escalated your request to our scheduling team for further assistance.
Regards
The Vuma Team
Vumatel's reply08 Mar 2021, 12:30
Official
Good day
Kindly note that we tried contacting you but there was no response. We have escalated your request to our scheduling team for further assistance.
Regards
The Vuma Team
Kindly note that we tried contacting you but there was no response. We have escalated your request to our scheduling team for further assistance.
Regards
The Vuma Team
CR
Christiaan R's updateReviewer Update
19 Mar 2021, 22:03It took that review to get the bare minimum level of service delivery anyone would expect from a business. Now the line is in, but everyone I speak to thinks installation is pending. It has been 4 days of this back and forth trying to get someone to change the status. I will send a picture if that is what you need.
CR
Christiaan R's update19 Mar 2021, 22:03
Reviewer Update
It took that review to get the bare minimum level of service delivery anyone would expect from a business. Now the line is in, but everyone I speak to thinks installation is pending. It has been 4 days of this back and forth trying to get someone to change the status. I will send a picture if that is what you need.