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Susan T

1 reviews | Active since Jul 2024

31 Oct 2024, 11:48

Atleast 5 days a month with no connectivity.

I've been experiencing persistent issues with Vuma's network reliability. The connection drops at least 5 days a month, causing significant disruptions nje. Unfortunately, technician dispatch times have been unacceptably long.

Vuma's services, their network instability and slow response times make them unreliable for remote work. Just don't!!!!!

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Replies (4)
Vumatel
Vumatel's reply31 Oct 2024, 12:54
Official
Good day Susan 

Please follow up with your ISP(Vodacom) as your service has been cancelled on our end.

Kind Regards
The Vuma Team
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Susan T's update31 Oct 2024, 12:56
Reviewer Update
What service has been cancelled? What are you taking about? See what I'm referring to. Oh man!!!
Vumatel
Vumatel's reply31 Oct 2024, 20:51
Official
Good day Susan 

Please note that we are unable to locate an active service on our end. Kindly follow up with your ISP(Vodacom) as your service has been cancelled on our end.

Kind Regards
The Vuma Team
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Susan T's update31 Oct 2024, 21:00
Reviewer Update
What services? They not cancelled! yoh such incompetence.. What are you guys talking about?