KEZDB
Keagan Elmare Zelnick De Bruin

1 reviews | Active since Apr 2015

06 Jul 2024, 10:03

AT this point i dont have any answers for vuma. this is the 2nd time i have this issue. its been since 2 JUNE 2024 I PAID FOR THE LINE ITS NOW 1 MONTH AND THEY HAVE DONE ABSOLUTELY NOTHING AM VERY FRUSTRATED. THE GUUYS COME 2 WEEKS BACK TO INSTALL THE

AT this point i dont have any answers for vuma. this is the 2nd time i have this issue. its been since 2 JUNE 2024 I PAID FOR THE LINE ITS NOW 1 MONTH AND THEY HAVE DONE ABSOLUTELY NOTHING AM VERY FRUSTRATED. THE GUUYS COME 2 WEEKS BACK TO INSTALL THE ROUTER. THEN I WAS TOLD TO WAIT ITS GOING TO ACTIVATIONS AND TOLD IT TAKES 2 TO 24HOURS TO ACTIVATE SO YOU DO THE MATHS ITS WAY PAST 24 HOURS. EVERYTIME I CALL ILL HOLD TILL AM BLUE IN MY FACE 30MIN THEN THE PHONE JUST DROPS. I CALL BACK AGAIN TO BE TOLD A BULL**** STORUY ITS STILL WITH ACTIVATIONS DOES ANYONE KNOWS ABOUT *** THEY ARE DOING? MY ISP IS MWEB DONT VUMA AND MWEB COMMUNICATE WHY MUST CUSTOMERS BE INCONVIENCED WITH YOU DONE COMMUNICATE WITH UR COMPANIES HOR NO I FORGOT THERE IS NO DAMN CUSTOMER SERVICE AT THESE COMPANIES. WE ARE BEING TREADTED LIKE WE HAVE TO BEG FOR THIS WELL PLEASE ODO ME A FAVOUR AND PLEASE COME TAKE THISE PEACE OF **** USELESS ROUTER THATS DOING NOTHING BUT TAKE UP SPACE AND NOW I HAVE TO CLOSE THOSE WHOLES AGAIN FOR SOMETING THAT NEVER WORKED. IF I KNEW ALL THIS BEFORE I WAS GOING TO NEVER EVERY REACH OUT I HOPE ALL OTHER CUSTOMERS MOVE AWAY AND GO TO THE ISP STRAIGHT CAUSE VUMA IS NOTHING BUT *** AND CAUSE PEOPLE MONEY BY HAVING TO CALL EVEYDAY FOR A FOLLOW UP THIS IS PURE ***

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Replies (4)
KEZDB
Keagan Elmare Zelnick De Bruin's update07 Jul 2024, 11:03
Reviewer Update
You must be kidding me I paid on the 2nd of June via ur online portal
KEZDB
Keagan Elmare Zelnick De Bruin's update07 Jul 2024, 11:07
Reviewer Update
Very ironic to say u guys unable to locate my payment knowing very well u can’t complete on the portal without payment am literally tired of u guys giving us a run around
KEZDB
Keagan Elmare Zelnick De Bruin's update07 Jul 2024, 11:08
Reviewer Update
The stupid email address above doesn’t exist
KEZDB
Keagan Elmare Zelnick De Bruin's update08 Jul 2024, 15:23
Reviewer Update
This thing work on my nervs vuma please send ur tech to come remove this damn route that worth nothing and i want my R529 Back beacause you guys are waiting my flippen time i want nothing to do with you guys and i am cancelling my 2nd line also useless *****s how dare u cant find payment but we pay on the portal wait long in the useless call center numbers i will def not remommed this company to anyone pure ***