Ashim | Mweb

It's been a frustrating weekend. From Finding out my internet services(Vumatel Fibre) were suspended from Mweb Portal without any explanation on 29 November 2024 to dealing with consultants who were not really interested in helping or just not helping at all. I finally spoke to Ashwin from Mweb today, who seemed really interested in helping me have my services restored, not yet restored but i'd like to commend him however.

I hope Vumatel would have their own customer services who would resolve their customer issues quicker than 4 days of waiting for services whose payment their partner is quick to collect.