1 reviews | Active since Jun 2017

24 Jun 2017, 16:36

Arrogance and unhelpful

<p>Dear Vuma Team in Little Falls</p> <p>It is really quite sad to see that you are still promoting fibre in our suburb at the cost of the natural exquisiteness. There is absolutely no reason why the existing copper infrastructure could not have been re-used in the area. There have been so many request from owners and residents in the area to upkeep the neighbourhood appearance yet Fibrehood remains arrogant, uncaring and continues to slump an area known for its natural beauty. As a result, you will see many residents decide to boycott fibre for alternatives such as Wirulink. Your company's selfish agenda does not go unnoticed.</p>

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Replies (4)
Vumatel
Vumatel's reply26 Jun 2017, 15:23
Official

Good day Dean

We sincerely apologise for this. Kindly note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.

Should you require any further assistance please email us at ***.

Once again, apologies for this.

Kind regards,

The VUMA Team

Vumatel
Vumatel's reply26 Jun 2017, 15:23
Official

Good day Dean

We sincerely apologise for this. Kindly note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.

Should you require any further assistance please email us at ***.

Once again, apologies for this.

Kind regards,

The VUMA Team

Vumatel
Vumatel's reply26 Jun 2017, 15:23
Official

Good day Dean

We sincerely apologise for this. Kindly note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.

Should you require any further assistance please email us at ***.

Once again, apologies for this.

Kind regards,

The VUMA Team

Vumatel
Vumatel's reply26 Jun 2017, 15:27
Official

Good day Dean

We sincerely apologise for this. Kindly note that we have escalated this to our Fibrehoods Manager for urgent attendance and will be in contact with you shortly.

Should you require any further assistance please email us at ***.

Once again, apologies for this.

Kind regards,

The VUMA Team