AK
Arthur K

1 reviews | Active since Mar 2009

08 Dec 2020, 00:16

Area is live, please fix this.

We we are a registered reseller through Vox, we placed an order for a client on 23 September 2020 but were informed by Vox that Vumatel reported that the area is not live. The Vumatel coverage map shows that the area is live and I phoned and confirmed with a call agent that the specific address is live. We've been struggling since order date with this and please need this escalated to resolve.

0
Replies (1)
Vumatel
Vumatel's reply09 Dec 2020, 12:53
Official
Good Afternoon Arthur 

We trust that you are well 

Thank you very much for taking our call. As discussed, kindly email us on *** in order for us to assist you further. 

Kind Regards
The Vuma Team