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Nosipho N
1 reviews | Active since Jul 2011
14 Aug 2023, 09:53
Appalinh service
This is the worst service provider I have ever used. I have been without a service for a week today and yet I pay them fully every month. Every other month I find myself in the same position and yet I am expected to pay for full month when I do not make use of the service for a full month. On top of that I need to buy more data just to reach out to them and get them to provide a service that's due to me.
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Replies (1)
Vumatel's replyOfficial
14 Aug 2023, 14:33Good day, Nosipho Nkuzo
We would like to profoundly apologise for the experience you've had with us, this is not a reflection of customer experience.
The area is currently deemed as a high risk due to the unrest in the area, which makes it difficult for our technicians to do maintenance in the area.
We sincerely apologise for the inconvenience caused.
Kind regards,
The Vuma Team
We would like to profoundly apologise for the experience you've had with us, this is not a reflection of customer experience.
The area is currently deemed as a high risk due to the unrest in the area, which makes it difficult for our technicians to do maintenance in the area.
We sincerely apologise for the inconvenience caused.
Kind regards,
The Vuma Team
Best regards,
Vumatel's reply14 Aug 2023, 14:33
Official
Good day, Nosipho Nkuzo
We would like to profoundly apologise for the experience you've had with us, this is not a reflection of customer experience.
The area is currently deemed as a high risk due to the unrest in the area, which makes it difficult for our technicians to do maintenance in the area.
We sincerely apologise for the inconvenience caused.
Kind regards,
The Vuma Team
We would like to profoundly apologise for the experience you've had with us, this is not a reflection of customer experience.
The area is currently deemed as a high risk due to the unrest in the area, which makes it difficult for our technicians to do maintenance in the area.
We sincerely apologise for the inconvenience caused.
Kind regards,
The Vuma Team
Best regards,