Angry Customer

I have never felt so disrespected by an employee in my life. I had problems with paying my subscription and I reached out to your WhatsApp group. I was assisted by a lady with the name Thembisa Msweswe. This agent was utterly rude to me the more I explained to her that I'm sitting 2 days without connection the more irritated she got and told me that its not her fault I should have stuck to me debit order dats and had I told her that I would miss a debit order she would have told me not to use it so I shouldn't make her problems mine. She didn't even bother asking why I missed the debit order in fact she couldn't care less. I have 5 family members who are using your services as well as friends. I was the 1st to use it and recommended it to them but after this instance I will never recommend your services ever again. I need to know how you will handle this matter I want feedback. Check your whatsAPP platform and let me know if this is what you call customer service.