Angry cannot describe how I feel

[ ] Good day my name is Kedibone, on the 26/04/24 I subscribed for a vumatel and paid the activation fee/monthly subscription later that day. I was told that installation takes 2-3days. On the 30/04/2024 I received this sms (SADV> Dear Kedibone Your Vuma service is now live. Your Wi-Fi name: VC-1***, Wi-Fi password: 85a91a4517.) Of which no installation was done on my side. On the 5/05/24 I went to Vuma SADV to tell them that i received an sms saying they've installed while they didnt and the next day I received a call from a consultant offering me a package then i told them I've already subscribed waiting for installation and explained the whole situation and they said it will be done the next day which i waited and still today no installation has been made.on the 09/05/24 i went to the daveyton branch again to tell them that no installation has been made still and on the 10/05/24 i received a voice note from one of the consultants saying they've booked an installation for the 13/05/2024 to be done at 12:00pm and till now no installation has been made. I am just tired of going to them because i feel like they dont really take me serious please kindly help i just need my installation to be done because its been 16 days since ive paid my activation fee/ monthly subscription. 😢 this is not good at all. The next thing they will say i have to pay my subscription which i didnt use at all . Ive been going back and forth with the vumatel SADV. Please kindly assist this is the second time im writing this and nothing has really been done. Its almost a month now since ive been going back and forth with them and it seems like they dont care this is really draining and costing me a lot as i need the Wi-Fi for work purposes.😡😡😡🥹🥹 I have also discovered that they trying to connect me to another tenants VC