KK
Khanyisa K
1 reviews | Active since May 2021
12 Jun 2024, 18:47
Angry
I’m highly disappointed with this service, you are so quick to deduct my money and when it comes to resolving connectivity issues it takes time, I work remotely and I need the internet for work purposes why should I purchase when I have fibre at home it’s been 4 days now and my problem is still not resolved what nonsense is this? And you will not miss to deduct my money month end. Ticket number ***3. Resolve this issue now or refund my money please and I want to be compensated the data I have been purchasing for work while I paid for a damn wifi
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Replies (3)KK
Khanyisa K's updateReviewer Update
14 Jun 2024, 15:10I’m trying to call the number back it’s not going through, please ensure that the wifi is fixed today I cannot keep on buying data while I’m paying for wifi. Also you need to minus the funds for this whole week of not having data when deducting next month as I was buying my own data or go remove that wifi so I can get another provider. Your service is poor anyways
KK
Khanyisa K's update14 Jun 2024, 15:10
Reviewer Update
I’m trying to call the number back it’s not going through, please ensure that the wifi is fixed today I cannot keep on buying data while I’m paying for wifi. Also you need to minus the funds for this whole week of not having data when deducting next month as I was buying my own data or go remove that wifi so I can get another provider. Your service is poor anyways
Vumatel's replyOfficial
18 Jun 2024, 10:52Good day Khanyisa
Please refer to the Dm sent by the team team regarding your inquiry, and we will assist.
Kind Regards
The Vuma Team
Please refer to the Dm sent by the team team regarding your inquiry, and we will assist.
Kind Regards
The Vuma Team
Vumatel's reply18 Jun 2024, 10:52
Official
Good day Khanyisa
Please refer to the Dm sent by the team team regarding your inquiry, and we will assist.
Kind Regards
The Vuma Team
Please refer to the Dm sent by the team team regarding your inquiry, and we will assist.
Kind Regards
The Vuma Team
KK
Khanyisa K's updateReviewer Update
18 Jun 2024, 14:39I rep**** to your email last week already and my wifi is still not fixed, just come and remove this damn thing so that I can get another provider and I will need my funds refunded for this month.
KK
Khanyisa K's update18 Jun 2024, 14:39
Reviewer Update
I rep**** to your email last week already and my wifi is still not fixed, just come and remove this damn thing so that I can get another provider and I will need my funds refunded for this month.