******* and terrible service

Good afternoon

I think I have been very patient with my refund and when I asked to have it transferred to the other line I pay you guys couldn't do that and I only managed to pay it yesterday. Even though I paid yesterday only I still had to pay for the full month. Now with your delay on your end I don't get reimbursed with nothing. I will use every platform I can to let people know of your pathetic service.