******* and shady practice!

So, this is the 2nd review and serves as a follow up to my experience as I foolishly believed that if I complained on this public platform they would try to redeem themselves. I requested a refund for unnecessary labour that was not carried out 3 week ago, but this company just seem to be dragging their feet. I provided everything needed, but apparently they do not have an EFT system! What a load of BS! So while my money is accruing interest in their account, I am left hanging. By law they now owe me interest earned on debt owing to me! Never listen to these techs, if you do not know anything about installations etc, get a 2nd opinion. They are only out to make money and do not give 2 hoots about the clients. Avoid them altogether and go with another service provider, this company and their affiliates are the worst. When they cannot depict between a legal and ******* installation, that is cause for legal action Vumatel and if your techs are doing them it is cause for immediate dismissals. This has been brought to your attention before, but nobody has come back to me around my initial complaint. Please do no reply privately either, let the people see how you deal such complaints publicly. I was told someone would call me, 3 weeks has past and no direct contact besides me doing regular follow ups. Regional Ops Co-ordinator, just quiet now with zero further contact when he was the one I dealt with initially.