Always no Internet vumatel fibre is the worst

Well where to start... For the last 2 months we have been down for 3 to 4 consecutive days at a time every second week in Dalview... You can't contact vumatel directly you have to phone your service provider in my case vodacom and just to find out vumatel is down in the area for days and they are working on it. Really disappointed as this makes it impossible to work from home. Bad service can we not get better fibre in the area that actually has Internet?