Afrohost and vumatel terrible service

Vumatel and afrihost, terrible service, didn't install correctly the fibre line, now its damaged and the expect me to pay for the repair. I have logged numerous calls over months to solve the issue. Nobody came out to fix. Now it's past the warranty period and that's the new excuse for not fixing it. I will be finding a new service provider. I would not suggest them as a service provider.