JP
Jen P

1 reviews | Active since Dec 2017

12 Mar 2018, 17:02

Afrihost and vumatel installation fail

Signed up for fibre because the website told me installation in 2 weeks .... after 2 weeks no date for installation and after 5 phone calls where vuma and afrihost keep blaming each other I still don't even have a date. Now they are telling me it will be 6 weeks. Very annoyed

0
Replies (2)
Vumatel
Vumatel's reply13 Mar 2018, 11:02
Official

Good Morning Jen

We trust that you are well.

We tried to contact you regarding the above issue but we could not get through to you. We did however leave a message on your mobile. Can you please email us with your address and contact details to social@vumatel.co.za in order for us to assist you with your issue.

We hope you find the above in order.

Kind Regards

The Vuma Team

Vumatel
Vumatel's reply16 Mar 2018, 11:25
Official

Good day Jen

We trust that you are well.

Kindly be advised that the status is pending ISP application.

We hope you find the above in order.

Kind Regards

The Vuma Team