Afrihost and vuma tel service pathetic and a disgrace

Last week an Monday I discovered that my internet was suspended. I. Phone my service provider afrihost and was told my line is active. Than I was told I must phone Vuma tel cause my fibre is with them. Vuma told me line is active phone afrihost. Then my problems started. 9 days without internet and seems no one can resolve it.i change banking details which afrihost is aware on the client portal but vuma try to debit the old account which I closed. So now the problem started cause Vuma tel is using the payfast system to pay them which is **** cause it does not allow you to change your details and can't make payment with another card. Afrihost send me a link to make payment but payfast does not accept 2 cards and tells you oops something went wrong please contact payfast which is not working. For days on the phone hours speaking to consultants to resolve the issue but to no avail. Get siff from one consultant the other and no one can resolve a simple method to make a payment. I never ever in my life had so a discusting service from a service provider. They service is pathetic and a disgrace. Vuma tel is quik to take they money for the installation but once you have a problem they after service sucks and it's pathetic. I will cancell my line and will never ever advice my friends and family to use afrihost or. Vuma tel.