Advice. Continue with your MTN, Voda, cell C,Rain

If you are thinking of getting a fibre line, my advice to you is “DON’T”. You will be frustrated by lack of service from useless service providers like VUmatel. Firstly, you cannot reach them on any channel you can think of. They don’t answer calls, their websites are just dummies ( they don’t work). The only thing that works is the link you receive to make a payment, after paying them your frustration will now begin. Secondly, if by any odd lotto chance you happen to find an agent to speak to, expect very rude behaviour towards you. I have been waiting for a password & all I get is the sms that keeps prompting me to make a payment even though my payment has been confirmed by them. I have lost interest in their useless service and I’ll only consider getting fibre after 5 years when there is enough competition in the market. If they don’t confirm my cancellation by end of this weekend, I’ll remove their installations myself and throw the useless things away. I don’t even care about the refund. I just want them to cancel and remove their useless installation.