kM
koketso M
1 reviews | Active since Mar 2013
01 Dec 2022, 12:21
Activation taking forever
MMathapelo from your company does not want to accept an email from Afrihost confirming cancellation on The reference for the cancelation is VC-***. I need my services activated with my new service provider webafrica today! Its been over a month without internet and I have lost a lot of money buying data and unable to watch any tv and to work this is ridiculous. Afrihost says they dont issue letters vumatel insists on getting a letter. All we have now is a miserable client this is unacceptable.
Helpful (0)
Replies (4)0
Replies (4)
Vumatel's replyOfficial
01 Dec 2022, 13:29Good day
Please note that your service has been activated on our end. Kindly follow up with the ISP.
Kind Regards
The Vuma Team
Please note that your service has been activated on our end. Kindly follow up with the ISP.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply01 Dec 2022, 13:29
Official
Good day
Please note that your service has been activated on our end. Kindly follow up with the ISP.
Kind Regards
The Vuma Team
Please note that your service has been activated on our end. Kindly follow up with the ISP.
Kind Regards
The Vuma Team
Best regards,
kM
koketso M's updateReviewer Update
01 Dec 2022, 14:05I am not with afrihost anymore and I have sent you the cancellation ref, now my new isp webafrica cant activate because you are saying Im active with afrihost
kM
koketso M's update01 Dec 2022, 14:05
Reviewer Update
I am not with afrihost anymore and I have sent you the cancellation ref, now my new isp webafrica cant activate because you are saying Im active with afrihost
Vumatel's replyOfficial
01 Dec 2022, 14:11Good day
Please follow up with the ISP as the request has not been received on our end.
Kind Regards
The Vuma Team
Please follow up with the ISP as the request has not been received on our end.
Kind Regards
The Vuma Team
Best regards,
Vumatel's reply01 Dec 2022, 14:11
Official
Good day
Please follow up with the ISP as the request has not been received on our end.
Kind Regards
The Vuma Team
Please follow up with the ISP as the request has not been received on our end.
Kind Regards
The Vuma Team
Best regards,
kM
koketso M's updateReviewer Update
02 Dec 2022, 14:09Are you guys so lazy to pick up the phone to sort this out with AFRIHOST they have cancelled and i have been dealing with both AFRIHOST and new ISP Webafrica. Sent all proof from Afrihost of the cancellation done but the only damn thing you keep saying is that they must release the line you are doing absolutely nothing to help and dont give a damn. I will flip if i have to go another month without internet! do something someone call me stop hiding behind a stupid keyboard!
kM
koketso M's update02 Dec 2022, 14:09
Reviewer Update
Are you guys so lazy to pick up the phone to sort this out with AFRIHOST they have cancelled and i have been dealing with both AFRIHOST and new ISP Webafrica. Sent all proof from Afrihost of the cancellation done but the only damn thing you keep saying is that they must release the line you are doing absolutely nothing to help and dont give a damn. I will flip if i have to go another month without internet! do something someone call me stop hiding behind a stupid keyboard!