RL
Robby L
1 reviews | Active since Dec 2022
11 Jan 2023, 09:37
Activation may take a day or 6 months or never, they dont care.
What sacrifice ritual must I perform to get my line activated? Do you guys accept bribes, if so how much? I'm sick and tired at this point. I think everyone must join up and start a class action lawsuit against Vuma, and only then will people be interested in improving. Because at the moment you guys have nothing to worry about because you know people have no other choice so why care.
Just activate my line and notify Metrofibre so they can send the router. Its month 2 now and I'm yet to even connect.
Helpful (0)
Replies (5)0
Replies (5)
Vumatel's replyOfficial
12 Jan 2023, 08:00Good day
We tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call.
Regards
The Vuma Team
We tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call.
Regards
The Vuma Team
Vumatel's reply12 Jan 2023, 08:00
Official
Good day
We tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call.
Regards
The Vuma Team
We tried contacting you but the phone rang unanswered. Please provide us with a convenient time to call.
Regards
The Vuma Team
RL
Robby L's updateReviewer Update
13 Jan 2023, 07:55Hi, you can call me anytime today Friday 13th 2023. The ONT box is still just blinking.
RL
Robby L's update13 Jan 2023, 07:55
Reviewer Update
Hi, you can call me anytime today Friday 13th 2023. The ONT box is still just blinking.
Vumatel's replyOfficial
14 Jan 2023, 10:07Good day
Kindly note that your service has been activated. Please confirm if you are able to connect.
Regards
The Vuma Team
Kindly note that your service has been activated. Please confirm if you are able to connect.
Regards
The Vuma Team
Vumatel's reply14 Jan 2023, 10:07
Official
Good day
Kindly note that your service has been activated. Please confirm if you are able to connect.
Regards
The Vuma Team
Kindly note that your service has been activated. Please confirm if you are able to connect.
Regards
The Vuma Team
RL
Robby L's updateReviewer Update
14 Jan 2023, 13:24The light has stopped blinking, I can connect to it but it say "Connected to network but no internet"
RL
Robby L's update14 Jan 2023, 13:24
Reviewer Update
The light has stopped blinking, I can connect to it but it say "Connected to network but no internet"
RL
Robby L's updateReviewer Update
16 Jan 2023, 07:50So I connected to the router and logged into the router homepage to check the status and diagnostics.
PON info: Connected
Registration Status: OLT - Authentication Succeeded. ACS - Unregistered
Network connection status: OP Protocol - blank. IP Address: blank
However the diagnostic ran successfully and confirmed that the router is receiving a signal and Line Of Sight is clear.
Also can you give me the name of the lady that called and helped me, I would like to give her a positive review.
PON info: Connected
Registration Status: OLT - Authentication Succeeded. ACS - Unregistered
Network connection status: OP Protocol - blank. IP Address: blank
However the diagnostic ran successfully and confirmed that the router is receiving a signal and Line Of Sight is clear.
Also can you give me the name of the lady that called and helped me, I would like to give her a positive review.
RL
Robby L's update16 Jan 2023, 07:50
Reviewer Update
So I connected to the router and logged into the router homepage to check the status and diagnostics.
PON info: Connected
Registration Status: OLT - Authentication Succeeded. ACS - Unregistered
Network connection status: OP Protocol - blank. IP Address: blank
However the diagnostic ran successfully and confirmed that the router is receiving a signal and Line Of Sight is clear.
Also can you give me the name of the lady that called and helped me, I would like to give her a positive review.
PON info: Connected
Registration Status: OLT - Authentication Succeeded. ACS - Unregistered
Network connection status: OP Protocol - blank. IP Address: blank
However the diagnostic ran successfully and confirmed that the router is receiving a signal and Line Of Sight is clear.
Also can you give me the name of the lady that called and helped me, I would like to give her a positive review.