Absurd service!!!!!!!

Item: Vumatel
Rating: 1
Author: Marx M

Their service is disappointing from sales to managers we paid for installation on the 10th July till date our fibre is still not activated....we pointed pillar to post between hypa and Vuma no one wants to take responsibility

Helpful (0)

Replies (3)

Vumatel's replyOfficial

31 Jul 2023, 11:50

Good day Marx

Thanks for taking our call earlier today.

Please note that we have escalated the installation request to our installations team to assist. We will revert once feedback is received.

Kind Regards
The Vuma Team

Vumatel's reply31 Jul 2023, 11:50

Official

Marx M's updateReviewer Update

31 Jul 2023, 13:49

Hi installation was done last Monday , but my fibre is still not activated till date due to address............can I have way forward please!!!!!!!!!!!

Marx M's update31 Jul 2023, 13:49

Reviewer Update

Hi installation was done last Monday , but my fibre is still not activated till date due to address............can I have way forward please!!!!!!!!!!!

Vumatel's replyOfficial

01 Aug 2023, 11:32

Good day Marx

Kindly note that we tried to make contact regarding your activation inquiry to confirm a few details, however, the call went unanswered. Please advise on the appropriate time to make contact.

Kind Regards
The Vuma Team

Vumatel's reply01 Aug 2023, 11:32

Official