1 reviews | Active since Mar 2009
Absolutely disgusting Service
<p> </p> <p>I placed my order with WebAfrica almost two months ago and still have not been contacted by Vumatel to schedule installation. I’ve contacted WebAfrica several times to find out what the holdup is and when could i expect someone to contact still waiting . </p> <p>I then contacted Vumatel directly a week again to find out what was happing with my request and they requested for my details which I provide hoping they would get in touch with me but sadly to say still noting. as a new customer the service I've received is absolutely disgusting</p> <p> </p> <p>Vumetal need pull up their shocks and provide a better customer service to new customers as it does not take an army to write an email or pick up a phone to update a customer</p>
Hi Lance
We sincerely apologise for this. Kindly note that we have escalated this to our Sales team for urgent attendance and will be in contact with you shortly.
Should you require any further assistance please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
Hi Lance
We sincerely apologise for this. Kindly note that we have escalated this to our Sales team for urgent attendance and will be in contact with you shortly.
Should you require any further assistance please email us at ***.
Once again, apologies for this.
Kind regards,
The VUMA Team
