Absolute worst service EVER!!

First of all, it is not a re-install but a fault. How do you charge me for a re-install if the problem is one bend fibre just outside the box? You never send a technician out to see what the problem is, this was a thumbsuck and just an easy way out to respond on one of the 100 bad reviews you have. I spoke with Level7 @16h00 yesterday afternoon after your customer service said they cannot tell me when you can come and fix the problem it is apparently not how it works. Level7 send me the contract, I completed it and this morning at 10 Openserve did a re-installation because I cancelled Vox because of your bad no care attitudes at the call center. How is that for excellent service? This after you said you are the only service providers. You were wrong again. I will make sure all my clients and friends know where to go next time they get fed lies. Another interesting thing also happened this morning, while Openserve was here your tecnician pitched up without a proof of payment. Strange? Hello Peter reviews changes your policies I presume. Dont comment with half truths. You have barked up the wrong tree.