ZS
ZAC S

1 reviews | Active since Sept 2024

03 Sept 2024, 12:32

Absolute low point in client service!

RUDE! UNPROFESSIONAL!

Support was rude and told us to hold the line, while chewing something loudly on the call - knowing they are wasting our time and we will give up. We hung up after 15minutes of waiting. This is a new low point for client service. People pray for jobs and this is how they appreciate it?

The fibre line was installed a week ago and still no activation. After calling different ISPs to ask for advise, we were told that since the merging with Salesforce, Vumatel has been useless.

JUST DO YOUR JOB AND ACTIVATE THE FREAKIN' LINE!

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Replies (1)
ZS
ZAC S's update05 Sept 2024, 12:06
Reviewer Update
Over a day later with no reply or solution???

What is the issue???