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yolanda G

1 reviews | Active since Dec 2019

07 Feb 2024, 14:09

A very useless service provider ever .

I have never been this frustrated. I cannot wait for Vuma to have a competitor that can supply us with Fibre and soon that is going to happen , I am close losing my job because of them not wanting to resolve my their problem and the worst part is they are quick in taking your money , my WIFI has been down since the 26 Jan and not a single day i do not contact them since that day ,all i hear we will log a fault ticket boom day after they say ticket is closed. And they will tell you about the security threats but why did you install the Fibre in the first place and not all the township areas are a danger zone e.g. mine i am next to False Bay College and the is no danger there. If you still considering installing their Fiber please run. This is the last ticket logged that i know they will close again 194280

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Replies (1)
Vumatel
Vumatel's reply07 Feb 2024, 15:28
Official
Good day Yolanda

Thank you for taking our Call. Please note that we have escalated your query to our support team.

Regards
The Vuma Team