JP
Justin P

1 reviews | Active since Apr 2012

28 Mar 2017, 16:34

A month and no asssitance...

<p>Still no assistance on my installation being finalized. </p> <p>On Thursday it will be 4 weeks since the team was at my place for the installation... </p> <p>Logged calls and reference numbers mean nothing to this company... all they want is to do a half assed job and get paid, not concerned with any customers care or providing support. </p> <p>I will not pay for this "service" / installation... you can rip other people off if you choose, but not me.</p> <p>Not that you care, but the reference number is 5228...</p>

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Replies (1)
Vumatel
Vumatel's reply29 Mar 2017, 07:10
Official

Good day Justin

We apologise for any inconvenience caused.

Kindly note that we have escalated your issue to the Installations Manager. We will be in contact with you shortly.

Should you require any further assistance, kindly email us at *** so that we can assist you.

Once again, apologies for the inconvenience caused.

Kind Regards,

The VUMA Team