1 reviews | Active since Nov 2016
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Dear hello Peter
4weeks back I complained about Vuma on this platform. (Their response was They will attend to me privately ) Until now I am still waiting for that response .....
I tried to whatsapp them several times....& I was told that someone is busy in my area ...I will be sorted out on the 27th of September 2023 or the next day the 28th...NO ONE SHOWED UP & NOTHING HAPPENED....On the 2nd of October 2023 I sent them a text message Asking about the person who was going to sort me out....Their response was confusing because It had an old date of the 21st September 2023( And it stated that the area was a High risk area ) I am not sure whether it was a high risk on those 2days only Or it is still the same now... So Nothing is happening after they have deducted their monthly installment......My fear is they will continue to **** me ....A full amount was deducted in September but I only had wifi for 14 days....And they continued with their ****, end of September deducting a full amount But still NO WIFI....
Thank you for getting in touch.
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority.
For further inquiries, please contact your ISP (internet service provider).
We apologize for the inconvenience.
Kind regards
The Vuma Team
Thank you for getting in touch.
Due to prevailing challenges and safety concerns, we have been compelled to place all installation and maintenance activities in the entire region, on hold indefinitely. This decision was not taken lightly, but the safety of our personnel and partners remains our utmost priority.
For further inquiries, please contact your ISP (internet service provider).
We apologize for the inconvenience.
Kind regards
The Vuma Team