CJ
Cindy J

1 reviews | Active since Nov 2024

14 May 2026, 17:03

7 day Network outage

We have been without WIFI for the past 7 days. Its always an excuse about parts ordered. Then the weather. That I understand but Gosh 7 days without WIFI is hectic. Now on the latest board they inserted information on wayleaf material. This is unacceptable. And then they expect us to pay for the no connectivity. Ridiculous.

0
Replies (1)
Vumatel
Vumatel's reply18 May 2026, 09:31
Official
We apologise for any inconvenience caused during the area outage. In the future, you can check network events at vumatel.co.za/network-status or via the Vuma self-service app.Still experiencing connection issues, please send us a DM so we can make sure everything is fully resolved.