6 days disconnected

Day 6

Writing this one as an Unhappy client. Disappointed in Vuma and their service. 6 days now disconnected with a ticket logged since the 26th with an SLA of 24 to 48 hours.

They seem to be unbothered as their technicians failed to make an appointment, no phone call to make new arrangements. Imagine sitting at home not sure whether they will come or not, the stress level.

Working from with a Fibre that's not working that you've paid for but no connection is a drag. Spending more money to buy data just to work or connect, aowa.

Vuma has been doing so well but this is now getting out of hand.