NM
Nthabiseng M
1 reviews | Active since Feb 2018
04 Mar 2025, 18:52
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Mweb haven't debited since the 1st of March 2025 and I don't have any Wi-Fi connection. When I try calling mweb they can't seem to take calls at the moment so what now it's been 4days without any network connection please sort this out ASAP. Such an *********** company. No communication as to why the ISP that You hired is not debiting and why we don't have internet connection for so long. When you call the Vuma customer care line they tell you about calling your ISP this is ridiculous.. Mweb is your client and you should be able to solve certain problems on they behalf.
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Replies (1)Vumatel's replyOfficial
05 Mar 2025, 09:11Good day Nthabiseng
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Vumatel's reply05 Mar 2025, 09:11
Official
Good day Nthabiseng
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
Please contact your ISP for any assistance with billing and payment inquiries, as we unfortunately can not assist with account related inquiries.
Kind Regards
The Vuma Team
