KS
Kevin S
1 reviews | Active since Nov 2017
16 Nov 2017, 18:56
4 weeks, still no resolution, second review!
I actually don’t know where to begin!! This is my second review of Vumatel as my issues has STILL not be solved! It has been 4 weeks of our internet speeds going all over the place! We are getting pings of 1-3 seconds, download speeds of 1 mbps on a 20Mbps line. Vumatel constantly call us asking if it’s fixed, or if the installation has been completed! We can’t seem to get into these peoples minds that the installation was completed AGES ago!!! These people at Vumatel and Brightlink are completely ***********!
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Kevin S's updateReviewer Update
19 Nov 2017, 20:05Good evening
As per our telephone conversation, you stated that Vumatel would get back to me regarding this issue via a conference call with a Vumatel Tech agent, my ISP and myself. It is now 3 days since you contacted me, and I have had no such call from anyone yet. Yet ANOTHER failed promise from Vumatel!
KS
Kevin S's update19 Nov 2017, 20:05
Reviewer Update
Good evening
As per our telephone conversation, you stated that Vumatel would get back to me regarding this issue via a conference call with a Vumatel Tech agent, my ISP and myself. It is now 3 days since you contacted me, and I have had no such call from anyone yet. Yet ANOTHER failed promise from Vumatel!