4 Months and waiting

Vumatel Initailly installed fibre on our street (Milcliff rd, Paulshof), but put the box on the outside wall of the first house in our complex.. This meant that in order for the rest of the houses to purchase Fibre, they would have to run the fibre cable through each house in order to get to the next. The residents of the preceding houses would obviously not let this happen, citing potential damages to property...a valid reason.

I have been contacting Vumatel since the beginning of November 2017 to come and move the box to the other side of the driveway thus, allowing more people to gladly purchase their product. I have been told to expect a call back numerous times, only to never receive said call and to be consistently told that they have no record of the issue or of my previous requests..

Let this be proof of the request.

We, as the rest of the residents (following the first house in the complex) find it disgraceful that Vumatel, being the only Fibre company allowed to lay fibre in our area and thus the only company able to sell said product, would treat potential customers who have no choice but to purchase services from Vumatel with such disregard and negligence.

My name is Karl - Feel free to contact me