MVDW
Mika Van Der Walt

1 reviews | Active since Sept 2018

14 Sept 2018, 16:02

3.5 months to install a fiber line

It had taken 3 and a half months for Vumatel to install a fiber line correctly.

Ourselves and D&D networks have been chasing you to get action on this matter, but neither of have even received a response yet.

3 and a half months is unacceptable. Please send me a contact number for your superiors so that we can find out why this matter has occurred.

0
Replies (2)
Vumatel
Vumatel's reply14 Sept 2018, 17:00
Official

Good day Mika

Thanks for making contact with us, we truly apologise for the service received from us. We have escalated your query and we will get the installations manager to assist.

Kind regards

The VUMA Team

MVDW
Mika Van Der Walt's update17 Sept 2018, 09:55
Reviewer Update
Good morning Vuma The installation team arrived on Sunday and completed the installation . Thank you for finally completing. Have a great week further.