SZ
Siphokazi Z

1 reviews | Active since Sept 2023

26 Sept 2023, 09:58

2 WEEKS WITHOUT INTERNET

The sad part about this is that the installation process was so smooth. It didn't even take more then 5 day after I made an inquiry for them to come to my home and install plus set up the fibre services to start using the internet. After a week my internet stopped working... I contacted them immediately and they seemed like they were on top of the matter at hand... Now they are telling me that my area is too high risk and that's why they haven't been so prompt on fixing my internet... If it was so high risk why didn't you list that when I was inquiring about your services? The worst part is that I work from home and I had to cut my budget to buy data from another service provider for me to be able to work... Its unfair and the only reason I gave it 2 stars is cause of the fast installation, and polite customer service other than that its a NO from me.

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