ND
Nkosinathi D

1 reviews | Active since Sept 2018

10 Oct 2023, 15:17

2 weeks without connection, poor customer service!

I have been without connection for about 2 weeks now, every time I call they keep me waiting on the line then when they answer I am being send from one department to the next. I am very disappointed with the customer service!

0
Replies (1)
Vumatel
Vumatel's reply10 Oct 2023, 16:03
Official
Good day Nkosinathi

Thank you for taking our call earlier today. Please note that we have requested the re-installation invoice from the installations team. We will revert once feedback is received.

Kind Regards
The Vuma Team