2 weeks with no installation but paid whole amount

Item: Vumatel
Rating: 1
Author: Nokuzola N

Pathetic service providers , they make you pay full amount for a month but they don't install their network and when you enquire they lie that they tried to contact you for technician to come and install, I want to know if that whole amount they will cover for which months , don't take Vumatel. They are bull shot

Helpful (0)

Replies (3)

Nokuzola N's updateReviewer Update

06 Mar 2023, 21:16

Don't don't even send Invoicess , if you want fiber ,don't take Vuma . What makes me angry is that we were charged full amount , if we knew will have to wait

Nokuzola N's update06 Mar 2023, 21:16

Reviewer Update

Don't don't even send Invoicess , if you want fiber ,don't take Vuma . What makes me angry is that we were charged full amount , if we knew will have to wait

Nokuzola N's updateReviewer Update

07 Mar 2023, 08:04

We are charged for fiber that Is not even installed. Your service Sucks

Nokuzola N's update07 Mar 2023, 08:04

Reviewer Update

We are charged for fiber that Is not even installed. Your service Sucks

Vumatel's replyOfficial

07 Mar 2023, 09:29

Good day

Thank you for getting in touch and taking our call.

We apologize for the inconvenience experienced.

We have escalated the order VR-*** to our installations team and they will get in touch and schedule an appointment.

Kind regards
The Vuma Team

Vumatel's reply07 Mar 2023, 09:29

Official