15 DAYS ESCALATIONS BUT NO FEEDBACK OR INTERNET, COMPANY THAT ONLY EXISTS TO TAKE YOUR MONEY AND NEVER AVAILABLE TO FIX ISSUES THEY CAUSE THEMSELVES. HOW DO I EVEN GET A REFUND FROM THIS USELESS COMPANY??

Vumatel has no working channel to assist customers, Vumatel seems to be a company that only exists on paper then use 3rd parties to render services because there is never anyone to resolve issues faced by it's customers that are caused by Vumatel.

My last complaint was about how my issue has been left unresolved for 2 weeks because Vumatel customer service is non existent and then I was told to send my proof of payment to *** but 4 days later ***kol response from Vumatel proving yet again that Vumatel customer service doesn't exist

My ISP has trouble getting responses from Vumtel as much as I am while using what I assume to be private email used by ISP's?? So how are issues supposed to be resolved? With the way things are going will fed up customers be assisted with getting a refund or it's just the same run around escalations??

The money I have spend on data and making calls to my ISP & Vumatel these past 15 days is money I could've used to get Rain 5G and spared myself from all this hassle. Having to spend more than my Vumatel subscription just to get what I paid for working and still can't get it working is what infuriates me about this useless company😡🤬