MM
Magic M
1 reviews | Active since May 2024
20 May 2024, 16:01
14 DAYS - NO ACTIVATION OF SERVICE. NO RESPONSE FROM COMPANY
Two weeks after installation, Vuma has not activated the line The only thing they say is "we are checking and will get back to you" or some copy/paste answer Terrible service. Would not recommend
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Replies (2)MM
Magic M's updateReviewer Update
21 May 2024, 13:01Hi
Thank you but following up on the ticket has been ongoing for nearly two weeks now
I have not received significant feedback from Vuma to say that "X , Y or Z is the problem and it will be resolved or it cannot be resolved"
I have friends, family, neighbours who want to switch to Vuma fiber since it is in the area, but how can i recommend this based on my experience?
I am beginning to think i should cancel my order because i cannot trust that my internet connection will be stable even if you do activate the service. So why should I now take the risk of cancelling my LTE internet for fiber and possibly risk having no connection at all.
Thank you but following up on the ticket has been ongoing for nearly two weeks now
I have not received significant feedback from Vuma to say that "X , Y or Z is the problem and it will be resolved or it cannot be resolved"
I have friends, family, neighbours who want to switch to Vuma fiber since it is in the area, but how can i recommend this based on my experience?
I am beginning to think i should cancel my order because i cannot trust that my internet connection will be stable even if you do activate the service. So why should I now take the risk of cancelling my LTE internet for fiber and possibly risk having no connection at all.
MM
Magic M's update21 May 2024, 13:01
Reviewer Update
Hi
Thank you but following up on the ticket has been ongoing for nearly two weeks now
I have not received significant feedback from Vuma to say that "X , Y or Z is the problem and it will be resolved or it cannot be resolved"
I have friends, family, neighbours who want to switch to Vuma fiber since it is in the area, but how can i recommend this based on my experience?
I am beginning to think i should cancel my order because i cannot trust that my internet connection will be stable even if you do activate the service. So why should I now take the risk of cancelling my LTE internet for fiber and possibly risk having no connection at all.
Thank you but following up on the ticket has been ongoing for nearly two weeks now
I have not received significant feedback from Vuma to say that "X , Y or Z is the problem and it will be resolved or it cannot be resolved"
I have friends, family, neighbours who want to switch to Vuma fiber since it is in the area, but how can i recommend this based on my experience?
I am beginning to think i should cancel my order because i cannot trust that my internet connection will be stable even if you do activate the service. So why should I now take the risk of cancelling my LTE internet for fiber and possibly risk having no connection at all.
MM
Magic M's updateReviewer Update
27 May 2024, 15:50Still not active! Worst service ever
MM
Magic M's update27 May 2024, 15:50
Reviewer Update
Still not active! Worst service ever