10 days of no help and counting.

A simple ONT installation is dragged out with no form of communication. There is already fibre at the premises just no device on site for activation.

I've tried calling Vuma everyday for the passed 10 days regarding the install, a person can't get through and this morning after miraculously getting through to an agent, I was on the line for 37 minutes to just have the agent hang up in my ear.

WHAT THE **** IS WRONG WITH YOU PEOPLE?