NM
Nkosinathi M
1 reviews | Active since Oct 2022
11 Oct 2022, 07:31
0/10
I do not know where to start. I am so angry ! Damn I hate these people. I have placed an order on the 14/09/2022 and paid, until this day no has called me to come and install. I have been calling, emailing, sending them messages on all social media platforms and no one seen to assist. Nxa!
I have not even started using their internet as yet but I have received bad service! When I text them on Facebook and Instagram they’re ignoring me. They always promise to call and no one days. I AM SICK AND TIRED OF THEM!!!!!!
If no one comes this week I will cancel their service! I don’t care they can take that payment and share it amongst each other.
Nxa! F*
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Nkosinathi M's updateReviewer Update
14 Oct 2022, 15:03So someone came and they tried to install. Then an Indian lady from Britelink which was so rude told them to not instal because the address was not correct. But I mean the house I right next to me. Why couldn’t they just allow the installers to install then wait for those managers to do the update. Okay fine so I told them to update it on there the lady told me they can not do it. So she will ask the manager to do it or get someone else. But failed… She called from +27 (31) *** number.
I did it on my online via my profile. Then I was updated. Then got another Indian lady and told her the issue here and that I have update and she told me “ No you will have to wait and there is not team leader or managers “ I was confused when she said that because when I was called someone said she will ask manager to try and update. So now I am still lost as to what is the issue now. She I call +27 (31) *** seems like they do not want to speak to me and suddenly everyone can not seem to hear me when I call. I tried 3 times they call can not hear me.
Now I am up and down. I think they have now blocked my calls. When I call the installer telling them to come they stated that they can not come but have to wait for the back office to call them to come here which I understand. Just lost as to why is it taking so long to just update an address on their system after I have done it.
I wish the lady that use to cal me on +27 (10) *** would please cal me and try and rectify this… :(
I did it on my online via my profile. Then I was updated. Then got another Indian lady and told her the issue here and that I have update and she told me “ No you will have to wait and there is not team leader or managers “ I was confused when she said that because when I was called someone said she will ask manager to try and update. So now I am still lost as to what is the issue now. She I call +27 (31) *** seems like they do not want to speak to me and suddenly everyone can not seem to hear me when I call. I tried 3 times they call can not hear me.
Now I am up and down. I think they have now blocked my calls. When I call the installer telling them to come they stated that they can not come but have to wait for the back office to call them to come here which I understand. Just lost as to why is it taking so long to just update an address on their system after I have done it.
I wish the lady that use to cal me on +27 (10) *** would please cal me and try and rectify this… :(
NM
Nkosinathi M's update14 Oct 2022, 15:03
Reviewer Update
So someone came and they tried to install. Then an Indian lady from Britelink which was so rude told them to not instal because the address was not correct. But I mean the house I right next to me. Why couldn’t they just allow the installers to install then wait for those managers to do the update. Okay fine so I told them to update it on there the lady told me they can not do it. So she will ask the manager to do it or get someone else. But failed… She called from +27 (31) *** number.
I did it on my online via my profile. Then I was updated. Then got another Indian lady and told her the issue here and that I have update and she told me “ No you will have to wait and there is not team leader or managers “ I was confused when she said that because when I was called someone said she will ask manager to try and update. So now I am still lost as to what is the issue now. She I call +27 (31) *** seems like they do not want to speak to me and suddenly everyone can not seem to hear me when I call. I tried 3 times they call can not hear me.
Now I am up and down. I think they have now blocked my calls. When I call the installer telling them to come they stated that they can not come but have to wait for the back office to call them to come here which I understand. Just lost as to why is it taking so long to just update an address on their system after I have done it.
I wish the lady that use to cal me on +27 (10) *** would please cal me and try and rectify this… :(
I did it on my online via my profile. Then I was updated. Then got another Indian lady and told her the issue here and that I have update and she told me “ No you will have to wait and there is not team leader or managers “ I was confused when she said that because when I was called someone said she will ask manager to try and update. So now I am still lost as to what is the issue now. She I call +27 (31) *** seems like they do not want to speak to me and suddenly everyone can not seem to hear me when I call. I tried 3 times they call can not hear me.
Now I am up and down. I think they have now blocked my calls. When I call the installer telling them to come they stated that they can not come but have to wait for the back office to call them to come here which I understand. Just lost as to why is it taking so long to just update an address on their system after I have done it.
I wish the lady that use to cal me on +27 (10) *** would please cal me and try and rectify this… :(