Waiting

My dog got hold off my fibre line as it was done in a way you could get to it. I asked sellc my fibre provider for support and they send the problem to VUMA as its their line. I was told that I have to pay for re-installation and the cost would be R1725. I was also told to first send them proof of payment before they would make an appointment for re-installation. I did say that it was urgent so I did send them POP and asked them to see as urgent. Kelebogile Mokadi asked if she could phone me the next morning to arrange installation and I agreed to please do so. I have not received a phone call or any communication after this and I’m waiting to please be helped.