Vuma service is pathetic.

After numerous of messages from reps Zulfa to pay fees, I did. Vuma was scheduled to be installed on Wednesday at 5pm only to receive a call to say that they I front of my place. After dropping everything to get back hom, noone was there. After waiting a hour, I called them, just to find out that the wrong house number was given to them. They did not install it because the house number given was wrong and apparently the fiber cable was die. The gys told me they will log the problem and someone will come out to fix the problem and change the correct home number. They're ignoring me when I try to inquire about it via WhatsApp they ignoring me and when I try emailing, I get a automatic response notification with a referral code CVM-3207