very very poor services

Its disappointing to see the type of services that vuma fiber is offering to customers especially around soweto, they don't have competition so i guess hence they take us for a ride, my wifi only works after 10 in the evenings and this has been happening for over two weeks ,we paying for a fiber that we cant even use ...who sits and stream or work after 10 in the evening this is so unfair and we feel that we've been roobed , we called the customer services only to tell us the matter will be sorted in seven to fourteen days which is also crazy as they not considering the fact that we have two weeks without fiber, there is lack of respect to customers and no consideration of any sort. Vodacom: Dear Valued Customer

Kindly receive your reference number for no connectivity:***9.

kind regards Your Vodacom prepaid fibre team NoReply(2-1AOG6209). That's the details they offered us ..its time we expose vuma fiber for the disgusting services.